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Customer Service Information
The Psychiatrists' Program
c/o PRMS, Inc.
1515 Wilson Blvd., Suite 800
Arlington, VA 22209
(800) 245-3333
Sales/New Policy Inquiries:
Individual Program: TheProgram@prms.com
Group Program: Groups@prms.com
If you do not see your need addressed above, please call or e-mail the appropriate department as listed above. When you call, please have your policy number available so that we can ensure the most efficient service possible.
Program Participants: For a complete listing of The Program's underwriting and claims staff, divided by state, please log into For Participants Only to access the Customer Service Map. If you are not sure whether you need to contact The Program or PRMS regarding a situation, please reference the When To Call PRMS page.
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